Rates & Insurance

Counseling Rates

Specific rates for individual therapists are published on their individual bios.

  • Free Phone Consult (for new clients)
    15-20 minutes: free
  • Intake Assessment
    $175 – 200 (varies by therapist)
  • Individual Counseling
    $175 – 200 (varies by therapist)

Typically, sessions are scheduled for an hour and last between 45-50 minutes. However, shorter and longer sessions may be available at an adjusted rate.

We reserve a small number of discounted client spots. These are for people whose financial difficulties would make participating in counseling impossible. So, if you cannot afford our fees, but would like to work with us, give us a call to check to see if we have any reduced fee spots are currently available.

Good Faith Estimate

Under Section 2799B-6 of the Public Health Service Act, health care providers and health care facilities are required to inform individuals who are not enrolled in a plan or coverage or a Federal health care program, or not seeking to file a claim with their plan or coverage both orally and in writing of their ability, upon request or at the time of scheduling health care items and services, to receive a “Good Faith Estimate” of expected charges.

You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost

Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.

  • You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.

  • Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.

  • If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.

  • Make sure to save a copy or picture of your Good Faith Estimate. For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises

Insurance & Counseling

While we do not work directly with insurance companies, if your plan includes “Out of Network” (OON) benefits, you may still be able to use your insurance. 

Determining your Out of Network Benefits 

You can find out information about your coverage by calling the phone number on the back of your insurance card. Here are some questions to consider asking them to help you better understand your benefits.

  • Does my plan have out-of-network coverage for mental health services?
  • What amount will I be reimbursed for assessments (CPT 90791) and individual therapy (CPT 90834 & 90837)?
  • Does my plan cover family counseling or marriage counseling (CPT 90846 & CPT 90847)?
  • How many sessions are included?
  • Does the benefit cover associate-licensed or only fully-licensed therapists?
    (Therapists with LCSW, LPC, or LMFT are fully-licensed and typically covered under any OON benefits on your plan; infrequently, plans cover other licensure levels.)
  • How do I submit superbills for reimbursement?
  • Does my plan include telemedicine for online counseling?

Using your Out of Network Benefits

It’s important to let us know in advance if you plan to use your OON benefits. This allows us to adjust our treatment to more closely fit insurance requirements in advance. That is to say we can’t do this after the services have been delivered. Therefore, once we set you up, you’ll get a “superbill” (a special receipt used for insurance) delivered to you through your client portal each month. After that, you can submit this to your insurance for reimbursement. 

Other issues to keep in mind

Another thing to keep in mind is that insurance only pays for “medically necessary” treatment. So, in this model, it only covers services for individuals who are diagnosed with a mental health diagnosis. This means that some of the reasons that many people seek counseling, such as personal growth or marriage counseling, aren’t covered by insurance.

If you need a mental health diagnosis to support your treatment and don’t have a current one from your primary doctor or psychiatrist, we can can schedule you for a diagnostic assessment with one of our fully licensed therapists. However, if you do not meet criteria for a diagnosis, we are unable to assign one for the purposes of insurance reimbursement. 

If you’re curious about why so many therapists don’t take insurance, check out one therapist’s opinion in the article The Real Reasons (That Nobody Tells You) About Why Therapists Don’t Accept Insurance.

4411 Suwanee Dam Road, Suite 450
Suwanee, GA 30024


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