PRIVACY POLICY

Last Updated: 10/1/2024

Empower Counseling Center is committed to protecting your privacy. To better protect your privacy, we provide this notice explaining our online information practices. To make this notice easy to find, we make it available on our website.

1. INFORMATION COLLECTION AND USE

We collect information about visitors to our Site so that we can provide an experience that is responsive to our users' and customers' needs. We do not collect medical or credit card information through our Site.

Our Site may use forms where you provide us with contact information (e.g., name, address, telephone number, email) to request information or support. We receive and store any information you enter on our Site or provide through other means, such as email, telephone, or customer service communications. You are not required to provide personal information to use our Site.

We will not sell, share, trade, or otherwise use your information unless you provide written permission for such use. The information we collect is used to improve our services and meet your needs both individually and collectively.

We do not sell, share, trade, or otherwise use medical information under any circumstances. If you require medical information, you must request it directly via a Medical Release form.

We may also collect non-personally identifiable information about your use of our websites, such as communication preferences, aggregated data related to your Services, and responses to promotions or surveys. Aggregate information (where no individual is identified) may be used for purposes such as:

• Compiling statistics to improve the website
• Administering the website
• Following up on comments and messages submitted via the website

Note: To safeguard your information, please do not include any credit card details in electronic communications unless it is specifically required as part of a service or transaction.

External Links: This Site and our Services may contain links to other websites. Unfortunately, we are not responsible for the privacy practices or content of such sites.

2. SECURITY

This Site has security measures in place to protect against the loss, misuse, or alteration of information under our control. If you enter sensitive information (e.g., credit card numbers), we encrypt the transmission of that data using secure socket layer (SSL) technology.

We may provide information to third parties for services on our behalf (e.g., payment processing). We will only share the necessary information for the third party to provide the service. These companies are prohibited from using your personal information for any other purpose.

We follow generally accepted standards to protect your personal information during transmission and once we receive it. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

3. GOOGLE ANALYTICS AND COOKIES

We use Google Analytics to collect information about how users interact with our Site. This includes how often users visit, what pages they view, and which sites they visited prior to ours. Google Analytics collects the IP address assigned to you on the date you visit, but does not collect personal information such as your name.

Google Analytics places a permanent cookie on your web browser to identify you as a unique user. This cookie is only usable by Google, Inc. The data generated by the cookie is transmitted to and stored by Google on servers in the United States.

We use this information only to improve services on this Site. We do not combine the data from Google Analytics with personally identifiable information.

Google’s use of the data collected via Google Analytics is governed by Google's Privacy Policy. You can prevent Google Analytics from recognizing you on return visits by disabling the cookie on your browser.

4. COLLECTION AND USE OF PERSONAL INFORMATION OF CHILDREN UNDER AGE 13

We are committed to protecting the online privacy of children. In accordance with the Children’s Online Privacy Protection Act (COPPA), we do not knowingly collect personal information from children under the age of 13 without obtaining parental consent.

Before providing any personal information (e.g., name, email, address), children under 13 must have a parent or legal guardian complete and return a Parental Consent Form to:

Empower Counseling Center
4411 Suwanee Dam Road, Suite 450
Suwanee, Georgia 30024

Parents or guardians can revoke consent by completing a Revocation of Parental Consent Form and sending it to the address above.

We also adhere to the Children’s Advertising Review Unit (CARU) Guidelines on Internet advertising. We encourage parents/guardians to supervise their children’s online activities.

5. TRANSFER OF DATA ABROAD

If you visit this Site from a country other than where our servers are located, your communications with us may result in the transfer of information across international boundaries. By visiting this Site and communicating with us electronically, you consent to such transfers.

6. COMPLIANCE WITH LAWS AND LAW ENFORCEMENT

We cooperate with government, law enforcement officials, and private parties to enforce and comply with the law. We will disclose any information about you that we, in our sole discretion, believe necessary to respond to claims, legal processes (including subpoenas), or to protect property, rights, or safety.

If legally permitted, we will take reasonable steps to notify you if we are required to provide your personal information as part of a legal process.

7. CHANGES TO OUR PRACTICES

We reserve the right to modify this Privacy Policy at any time. If we decide to make changes, we will post those updates to this Privacy Policy and other places we deem appropriate. We will notify you at least 30 days prior to implementing material changes.

8. CORRECTING, UPDATING, AND REMOVING PERSONAL INFORMATION

You may alter, update, or deactivate your account information at any time by contacting us via email at [email protected] or by sending mail to:

Empower Counseling Center
4411 Suwanee Dam Road, Suite 450
Suwanee, Georgia 30024

We will respond to your request within 30 days.

9. MEDICAL PRIVACY NOTICE

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13. CONTACT INFORMATION

If you have any questions about this Privacy Policy, please contact us at:

Empower Counseling Center
4411 Suwanee Dam Road, Suite 450
Suwanee, Georgia 30024
Phone: (770) 283-8386
Email: [email protected]