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Privacy Policy
Empower Counseling Center

Effective Date: March 24, 2026

Empower Counseling Center (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect through our website, how we use it, how we protect it, and what choices you have regarding your information.

By using this website, you agree to the terms of this Privacy Policy.


1. Information We Collect

We may collect personal information that you voluntarily provide through our website, including:

  • First and last name
  • Email address
  • Phone number
  • State/location information
  • Information about the type of services you are inquiring about
  • Any information you provide when contacting us

We may also automatically collect certain information when you visit our website, including:

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Time spent on pages
  • General geographic location
  • Cookies and analytics data

This information may be collected through cookies, analytics tools, and website hosting services.


2. How We Collect Information

We collect information when you:

  • Fill out forms on our website
  • Contact us by email or phone
  • Schedule appointments or consultations
  • Sign up for emails or communications
  • Interact with our website through cookies or analytics tools

We may also collect information automatically through website analytics tools and cookies.


3. How We Use Your Information

We use the information we collect to:

  • Respond to inquiries
  • Contact you regarding your request for services
  • Send follow-up communications related to your inquiry
  • Schedule appointments or consultations
  • Improve our website and services
  • Monitor website performance and usage
  • Maintain the security of our website
  • Comply with legal obligations
  • Some third-party services may use cookies or similar technologies to collect information about your use of our website in accordance with their own privacy policies.

We do not sell, rent, or trade your personal information.


4. Email and Communications

If you contact us through our website or provide your contact information, we may use that information to respond to your inquiry, provide information about services, send scheduling information, and send follow-up communication related to your inquiry.

You may opt out of email communications at any time by using the unsubscribe link in emails or by contacting us at hello@empowercounseling.net.


5. Cookies and Analytics

Our website uses cookies and similar technologies to improve your browsing experience, analyze website traffic, and support our marketing and communication efforts. Cookies are small data files stored on your device when you visit a website.

We may use cookies for the following purposes:

  • Necessary website functionality
  • Website analytics (such as Google Analytics)
  • Embedded content (such as YouTube videos)
  • Scheduling and contact forms
  • Marketing and advertising services (such as Google Ads)
  • Website features such as chat tools or forms

When you visit our website, you will be asked to accept or reject non-essential cookies through our cookie consent banner. You can change your cookie preferences at any time.

For more detailed information about the cookies we use, please see our Cookie Policy.


6. Third-Party Services

We may use third-party service providers to operate our website and business, including services for:

  • Website hosting
  • Scheduling
  • Email communication and automation
  • Client portal or electronic health records
  • Payment processing
  • Website analytics

These third parties may have access to personal information only as necessary to perform their services and are expected to protect your information.

 


7. Data Security

We take reasonable steps to protect your personal information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Information submitted through website forms or email is not considered secure or confidential communication. Please do not submit sensitive health information through website forms or email. Clients should use the secure client portal for confidential communication.


8. How Long We Keep Your Information

We retain personal information only as long as necessary to respond to inquiries, provide services, comply with legal obligations, and maintain business records.

Client records are retained according to applicable professional and legal record retention requirements.


9. Your Privacy Rights

Depending on your location, you may have rights regarding your personal information, including the right to:

  • Request access to your personal data
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Request that we limit how we use your information
  • Withdraw consent to be contacted

To request access, correction, or deletion of your personal information, please contact us at:

hello@empowercounseling.net

We will respond to your request within a reasonable timeframe.


10. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your personal information based on legitimate business interests, your consent when submitting forms or contacting us, and when necessary to provide services or respond to inquiries.


11. External Links

Our website may contain links to other websites. We are not responsible for the privacy practices of other websites. We encourage you to review the privacy policies of any external websites you visit.


12. Do Not Track and Global Privacy Control

Some web browsers offer a “Do Not Track” signal or Global Privacy Control setting. Our website respects these signals where supported and will adjust cookie and tracking behavior accordingly.


13. Children’s Information

This website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.


14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a new effective date.


15. Website Terms and Conditions

Use of this website is also governed by our Website Terms and Conditions. By using this website, you agree to both this Privacy Policy and our Website Terms and Conditions.


16. Contact Information

If you have questions about this Privacy Policy or your personal information, you may contact us at:

Empower Counseling Center
4411 Suwanee Dam Road #450
Suwanee, GA 30024
Phone: (877) 693-8386
Email: hello@empowercounseling.net
Website: empowercounseling.net

 

Empower Counseling specializes in EMDR therapy for complex trauma, offering affirming care for neurodivergent and LGBTQ+ clients. Our therapists help smart, sensitive overachievers who feel stuck, burned out, or like something always seems to get in the way through trauma therapy, EMDR therapy, and anxiety counseling.

Areas we serve: Therapy is available in person in Suwanee, serving Gwinnett County and the North Atlanta area, and online across Georgia, Florida, Virginia, and Illinois.

Empower Counseling Center, LLC
4411 Suwanee Dam Rd, #450 | Suwanee, GA 30024 
Call or Text: (877) 693-8386 | Fax: 770-727-8786 | Email: hello@empowercounseling.net

© 2026 Empower Counseling Center LLC. All rights reserved.